We offer Customized Customer Relationship Management (CRM) solution that helps you in managing strong relationship with your existing customers and retaining you loyal customer base.
Our CRM Solution empowers your sales teams to produce more revenue by targeting new or existing customers with right solution and complete information. It works around all department of your organisation with user access rights across the departments. It reduces costs, improves productivity and customer satisfaction.
Following are the modules of the CRM
- Sales Lead/Contact management
- Activity Management for Customer follow ups
- Customer Service Automation
- Communication Management (Mailing)
Integrated CRM Mobile App
- GPS tracking of sales force.
- Sales Lead on mobile for your sales force.
- View appointments and mark attendance.
- Book sales order using mobile.
- View support tickets or requests on mobile for support team and attend call en-route.
CRM for Not for Profit organisations (NFP) or NGO's
We offer customized civiCRM solution that includes modules for managing Member Details, online Fundraising Program, online shopping and Communication with members using Email and SMS, online Payments and Report Generation. These modules are very useful in to run daily operations of organization.
The full featured solution includes website integrated with membership management, donor management, fund raising program management, event management and ecommerce so that you can sell product produced by your organization.
Following are the modules
- Cotact and Membership Management module
- Fund Raising/contribution/Donation management
- Communication Module for Mailing and SMS Service
- Shopping and E-commerce Module
CRM on Cloud
We also offer CRM solutions on Cloud deployed quickly and Economical in pay as you go pricing model. You pay one time setup charges and monthly subcribtion charges Click here to see cloud advantages.